Resume

Ian McBeth

2023 45th ST SE

Calgary, Alberta, T2B 1J8

Phone: 403 978 5041

Email: imcbeth@network-ops.ca

Objective

I am Seeking a position to utilize my skills and abilities in the Information Technology Industry that offers Professional growth while being resourceful, innovative and flexible.

Systems Administration Skills

• Expert with Linux (versions 2.4.x, 2.6.x, 3.0.x),

• Sound familiarity with Windows Workstation builds at the user level, including user management and application installation, group policy administration.

• Familiarity with Microsoft Office, printing, and Windows networking

• Experience in setup and deployment of Business Objects Solutions/SAP

• Able to perform under time constraints

• Expert in Windows server 2000/ 2003, NT4.0, Microsoft Active Directory, DNS, DHCP

• Ability to learn new material quickly

• A solid understanding of networking fundamentals and security

• Ability to maintain a reliable and methodical approach to support and documentation

Network Administration Skills

• Performed switch setup and deployment, advanced routing / network address translation (NAT) administration

• Proficient in building and configuring switches, routers, servers and a variety of computer operating systems and local area networks (LANs).

• Familiar with Cisco hardware and Internet Operating Systems (IOS).

• Switches and Routers

• Installation and Administration of DSL chassis and patch panels.

VOIP Administration Skills

• Avaya Phone system programming and vector routing.

• Working with VOIP protocols connecting to remote offices

• H.323

• Programming of phones and setup of soft phones

• Familiar with how VOIP works through NAT gateways using netfilter/iptables.

• Upgrading firmware of hardware.

• Setting up DID and working with provider for long distance codes.

• Keeping track of phone changes and codes and when they took place.

• Keeping track of calls and reports of call volume.

• Balancing calls between two call centers.

  • Calgary and Warsaw, Poland. with over flow to Cebu Philippines.

Interpersonal and Organizational Skills

• Motivated self starter who works well alone or in a team environment.

• Strong communication and people skills, both written and verbal.

• Organized meetings with project team members and applied assertive approaches in resolving conflicts.

• Strong leadership skills.

Professional Experience

May 2010 - Guest-Tek Interactive Entertainment, Calgary, AB

June 2011 Senior Open Source Solutions Architect

· Senior Team lead for OSSA team

· plan and execute roll out of new applications and solutions

· Designate Team members on projects and follow up

· Focus on distributed networking design and application distribution

· Ensure all projects are completed in a timely fashion

· High Availability/High redundancy/ High Scalability in Application Design and deployment.

May 2010 - Guest-Tek Interactive Entertainment, Calgary, AB

June 2011 Open Source Solutions Architect

· Senior Linux lead within Guest-Tek

· plan and execute roll out of new hardware/servers

· re-design current infrastructure to support new programs and applications

· focus on distributed networking design and fault tolerance.

· plan on how to manage the new infrastructure and hardware

· all systems/units High Availability/High redundancy/ High Scalability

Nov 2009 - Guest-Tek Interactive Entertainment, Calgary, AB

May 2010 Server Builds Administrator

· setup flag ship platform for field units

· work on duplication of that build once passed QA

· tune system attributes and settings

· Custom Linux kernel design and deployment

· Custom Drivers in module fashion

· kick start images

· Contribute to other projects server builds

· Produce stable platforms for code base

May 2009 - Guest-Tek Interactive Entertainment, Calgary, AB

Nov 2009 QA Analyst

· Testing various programs as well as content

· Set-up various testing outlines

· Proof read documentation

· Content management

Oct 2008 - Guest-Tek Interactive Entertainment, Calgary, AB

May 2009 Senior Network Operations Analyst

· Placing calls to hotels for troubleshooting

· Calling hotels to restart downed equipment

· Trouble shooting DSL modems and lines with Jr. Agents.

· Mentoring Jr. Agents

· Perform Advanced Linux administration

· Network support and configuration for meetings

· Creating documentation for knowledge transfer

May 2008 - Fortress Technology Planners, Calgary, AB

Oct 2008 Intermediate Network Analyst

· Support for office staff

· troubleshoot small to medium networks

· workstation administration

· problem solving

· Linux administration when needed

· workstation set-up and deployment

· Documentation of network and assets.

Oct 2007 - NEC, Calgary, AB

April 2008 Network Analyst

· Support for installed phone systems

· Knowledge of TDM networking

· Manage and maintenance of PBX systems

· Setup and deployment of VOIP networks

· Voice mail configuration and setup systems

· Programing of PBX system

· Deployment of PBX systems

May 2004 - Guest-Tek Interactive Entertainment, Calgary, AB

July 2007 IT Administrator

· Support for Staff remote and local

· Managed domain controllers and exchange servers (2003)

· Monitoring links between HQ and end point offices

· Linux/FreeBSD administration

· Managing phone systems throughout the offices

· Setup ticket system for problem tracking and management

· Coordinate troubleshooting with other departments.

· Enforced corporate policies

Team Manager Network Operations Center

· Listening to concerns of hotel managers and staff

· Provide team management and focus

· Agent Reviews and building

· Case bin rotation and delegation

· Placing calls to hotels for troubleshooting

· Linux Administration and Configuration

Senior Network Operations Analyst

· Placing calls to hotels for troubleshooting

· Calling hotels to restart downed equipment

· Trouble shooting DSL modems and lines with Jr. Agents.

· Mentoring Jr. Agents

· Perform Advanced Linux administration

· Network support and configuration for meetings

· Working with on-site technicians to resolve issues

Junior Network Operations Analyst

· Administrate Shell server

· Troubleshooting for hotel staff

· Placing calls to the hotels for troubleshooting

· Calling hotels to restart downed equipment

· Trouble shooting DSL modems

· Trouble shooting Wireless Access points

· Linux Administration and Configuration

· Network Design and support

Education and Training:

1997 – Bowness High School, Calgary, AB, Canada

2000

1997 – Present day Continuing self Education. Calgary, AB, Canada

· Linux (from custom kernels to Custom platforms)

· Mass Deployment of platform and infrastructure roll outs

· CCNA and CCNP

· TCP/IP Complete Reference.

· Bash Shell Scripts

· High Availability / High Redundancy

References:

· Available a pone request